Returns & Exchanges

At Stanley, we stand by our products and offer a 30-day return policy for any items purchased directly from our website that are in new, unused condition. We want to ensure your hydration gear is perfect for your next adventure.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return and download the pre-paid UPS shipping label provided by our system.

• 3.
  Pack Your Gear

  Securely pack your unused items in their original packaging and attach the return shipping label to the outside of the box.

• 4.
  Drop Off and Refund

  Drop your package at any authorized UPS location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.